IN STOCK GUARANTEE
Every part manufactured by Yawpower Offroad comes with an IN STOCK GUARANTEE. Every product that comes with this guarantee will have it listed explicitly in the product description.
If we are unable to honor this guarantee for any reason whatsoever, we will grant you a 10% discount on your next order.
Yawpower Offroad stocks most items in order to facilitate the quickest possible delivery to our customers. If a certain item is not in stock, it will be shipped at the earliest possible date. Further, someone from customer service will reach out and let you know.
PAYMENT
For your convenience, payment for items purchased on this website can be made with all major credit cards, via PayPal. Your order will be processed and will be shipped once the verification of payment is received and confirmed.
Acceptable forms of payment are listed below:
- Credit Cards (VISA, Master, AMEX, Discover)
- PayPal (PayPal fees will not be refunded if an item is returned or an order is cancelled.)
All merchandise remains the property of Yawpower Offroad until payment is fully accepted. In the event that a typographical error in price is made, your order will be held until you are contacted and an appropriate course of action is made. We will not be held responsible or be obligated to provide a product at a price which was quoted in error. All prices are shown in United States currency ($US dollars). Prices are subject to change without prior notice. You will be notified of any price change at the time of order. Prices do not include Shipping or Handling Charges, unless otherwise stated.
SHIPPING
Items will be shipped via United Parcel Service (UPS) unless prohibited by size or weight, in which case a motor freight carrier will be used. Expedited shipping may be available at additional cost upon request. Once your order is shipped, please allow 5-7 days for delivery. We will send you a tracking number via your email / phone collected at the time of the order.
RETURNS
Yawpower Offroad does not accept unauthorized returns. All returns require a Return Authorization from us. Please contact us at +1-480-972-9288 and ask to obtain a RMA. All returns must be shipped back in new condition and original packaging within 30 days of delivery. If an order is paid via PayPal, the PayPal fees will not be refunded if an item is returned, or an order is cancelled. Returns will not be accepted for used or special-order items, electrical devices or items which have been modified in any way – no exceptions will be made.
We will make every attempt to right a wrong, and if your RMA is authorized, we will work to get you a replacement part as soon as possible.
WARRANTY
We have carefully chosen our product offerings, and all products are guaranteed to be first quality merchandise. Many products carry a manufacturer’s warranty. We will pass this warranty on to the original buyer. Parts purchased used or purchased through unauthorized distribution channels will not carry a warranty whatsoever. There is no warranty, expressed or implied, on any parts used for competition. Additionally, there is no warranty on electrical parts. Buyer shall notify Yawpower Offroad immediately upon discovery of any product defect.
We will replace all defective items that meet our return/replacement requirements but will not accept any liability for loss or inconvenience caused by their use or failure. All warranties are voided if defect has been caused in whole or in part by improper installation, abuse or misuse. We reserve the right to withhold issuance of credit until returned defective part has been examined and tested.
PRODUCT USE
The purchaser of any product releases the manufacturer of the part, Yawpower Offroad from all liabilities pertaining to the use of the part; buyer assumes all liability and risk associated with the use of all products. The purchaser recognizes that any alteration or modification to any motor vehicle may increase the risk of injury or accident and may render the vehicle illegal for use on public roads and highways.