Items will be shipped via United Parcel Service (UPS) unless prohibited by size or weight, in which case a motor freight carrier will be used.

Expedited shipping may be available at additional cost upon request. Once your order is shipped, please allow 5-7 days for delivery. We will send you a tracking number via your email / phone collected at the time of the order. 

At this time, we do not offer direct international shipping. If you are located outside the USA, please contact us at offroad@yawpower.com. We will assist in addressing your country-specific customs and duties requirements to process and deliver your order.

Yawpower Offroad does not accept unauthorized returns. All returns require a Return Authorization from us. Please contact us at +1-480-972-9288 and ask to obtain a RMA. All returns must be shipped back in new condition and original packaging within 30 days of delivery. If an order is paid via PayPal, the PayPal fees will not be refunded if an item is returned, or an order is cancelled.  Returns will not be accepted for used or special-order items, electrical devices or items which have been modified in any way – no exceptions will be made.

We will make every attempt to right a wrong, and if your RMA is authorized, we will work to get you a replacement part as soon as possible.

We have carefully chosen our product offerings, and all products are guaranteed to be first quality merchandise. Many products carry a manufacturer’s warranty. We will pass this warranty on to the original buyer. Parts purchased used or purchased through unauthorized distribution channels will not carry a warranty whatsoever. There is no warranty, expressed or implied, on any parts used for competition. Additionally, there is no warranty on electrical parts. Buyer shall notify Yawpower Offroad immediately upon discovery of any product defect.

We will replace all defective items that meet our return/replacement requirements but will not accept any liability for loss or inconvenience caused by their use or failure. All warranties are voided if defect has been caused in whole or in part by improper installation, abuse or misuse. We reserve the right to withhold issuance of credit until returned defective part has been examined and tested.